Privacy Policy & Client Trust Charter

Welcome to Vellora Estates (“we,” “us,” “our,” or “the Firm”). Vellora Estates is a premier luxury real estate advisory, property curation, and architectural portfolio consultancy operating from Noida, Delhi NCR, India.

We serve high-net-worth individuals (HNIs), ultra-HNIs, Non-Resident Indians (NRIs), family offices, corporate executives, and discerning homebuyers seeking bespoke residential and commercial property solutions. We understand that your search for ultra-exclusive residences requires absolute discretion, institutional-level privacy, and uncompromised security.

This Privacy Policy articulates the types of information we collect when you visit our website (velloraestates.com), submit inquiries, interact with our property concierges, view digital brochures, or register for private project walkthroughs, as well as how that data is protected and managed in strict adherence to the Digital Personal Data Protection (DPDP) Act, 2023 and the Information Technology Act, 2000.

To provide seamless, bespoke property matching and concierge services, we collect information across three categories:

We use the data collected strictly for legitimate, client-centric real estate advisory purposes, including:

We do not sell, rent, license, or exchange client portfolios with any independent marketing agencies or data brokers. Data sharing is limited to the following strictly controlled scenarios:

Our website utilizes cookies, web beacons, and analytics scripts (such as Google Tag Manager GTM-PCB4QCWM and Google Ads Tag AW-18348055250) to enhance website navigation, assess page load speed, and understand client interactions.

You can manage or disable cookie preferences at any time through your browser settings. Please note that disabling essential cookies may impact certain interactive features such as property bookmarking.

Vellora Estates employs comprehensive administrative, physical, and technical safeguards to protect your personal data from unauthorized access, loss, alteration, or disclosure:

Data Retention Schedule

We retain your personal data only for as long as is necessary to fulfill the real estate consultation for which it was gathered, maintain your ongoing relationship with our advisory team, or comply with statutory record-keeping periods under Indian tax and property laws.

In accordance with applicable data protection regulations, you possess full ownership and control over your personal information:

• Right to Access: You may request a summary of the personal details and property preference records we hold in our CRM.
• Right to Rectification: You can update inaccurate, incomplete, or outdated phone numbers, email addresses, or budget preferences at any time.
• Right to Erasure (“Right to be Forgotten”): You may request the permanent removal of your contact record from our active marketing and callback databases.
• Right to Opt-Out: Every email newsletter, WhatsApp advisory broadcast, or phone communication includes simple mechanisms to unsubscribe or request immediate cessation of calls.

To exercise any of these rights, simply email our Privacy Officer at info@velloraestates.com with the subject line “Data Privacy Request”. We will process and acknowledge your request within 7 business days.

Our digital portal may feature embedded links to external third-party platforms, such as developer micro-sites, YouTube property walkthrough videos (e.g., @RealtorShubhamSharma), Instagram feeds (@vellora.estates), Google Maps locations, or official RERA verification portals.

Please note that once you navigate away from velloraestates.com to an external platform, their independent privacy terms and cookie practices govern your visit. We encourage you to review their policies directly.

The services and properties showcased by Vellora Estates are intended exclusively for individuals aged 18 years and older who possess the legal capacity to enter into real estate agreements in India. We do not knowingly collect or solicit personal data from minors. If we learn that we have inadvertently collected data from an individual under 18 without verified parental consent, we will promptly delete that information from our records.

As our luxury portfolio expands and statutory guidelines evolve, we may update this Privacy Policy from time to time. Any modifications will be posted directly to this page along with an updated “Effective Date” timestamp. We invite you to review this page periodically to stay informed regarding our data protection standards.